Faq
Got doubts? Find answers to frequently asked questions
Check-in is possible from 12.30 p.m. onwards. If you are unable to arrive before 1.30 p.m., please contact us.
Check-out: On the day of your departure, your room and all booked services will be at your disposal until 10 a.m.
Check-out: On the day of your departure, your room and all booked services will be at your disposal until 10 a.m.
Late check-out is possible on request, and subject to availability.
You may request the use of the room for an extended time. This option must however be agreed in advance with Reception and is subject to an additional charge.
You may request the use of the room for an extended time. This option must however be agreed in advance with Reception and is subject to an additional charge.
Breakfast is from 7.45 a.m. to 10 a.m.
Lunch is from 12.30 p.m. to 2 p.m.
Dinner is from 7.30 p.m. to 8.45 p.m. (entrance to the dining room)
Lunch is from 12.30 p.m. to 2 p.m.
Dinner is from 7.30 p.m. to 8.45 p.m. (entrance to the dining room)
We kindly ask you to inform us of any food intolerances and allergies at the time of requesting a quote.
Guarded and shaded parking space at "Parking Regina" (about 2 km away) connected by a free shuttle service to/from the hotel (operating from 07.30 am to 02.45 am at night)
Parking space is included in all treatments.
Parking space is included in all treatments.
The hotel is strategically and quietly located: in the centre of everything, a stone's throw from the beach, in the heart of the old town 5 minutes from the square of the dancing fountains, a stone's throw from the marina and the dockyard.
For the little ones, the kitchen prepares vegetable purees, soups and vegetable broths (potato carrots and zucchini) fresh daily. The chef is available to assess with mom the most special needs of the little ones.
Child-friendly entertainment with fun recreational activities proposed by our baby sitter at meal times, for children aged 3 and over, after eating with mum and dad.
In the restaurant: high chairs, baby dishes and bottle warmers;
Mini Lisa: microwave and bottle warmer, shared refrigerator in the Mini Lisa area, at your disposal in which to store yogurt, homogenized foods, juices, and all the necessities for your babies;
In the room: safety rails, cots, baby bath tubs, washbasin stands, toilet reducers, changing table;
In the pool: armrests and donuts;
For walking: bicycles with child seats and if you have forgotten your pushchair, don't worry.... we have some at your disposal!
Child-friendly entertainment with fun recreational activities proposed by our baby sitter at meal times, for children aged 3 and over, after eating with mum and dad.
In the restaurant: high chairs, baby dishes and bottle warmers;
Mini Lisa: microwave and bottle warmer, shared refrigerator in the Mini Lisa area, at your disposal in which to store yogurt, homogenized foods, juices, and all the necessities for your babies;
In the room: safety rails, cots, baby bath tubs, washbasin stands, toilet reducers, changing table;
In the pool: armrests and donuts;
For walking: bicycles with child seats and if you have forgotten your pushchair, don't worry.... we have some at your disposal!
You can rent beach towels at the hotel, at a cost of € 3.00 each (for each change). Ask for them directly at our reception desk.
Your 4-legged friends, small in size, are welcome.
For your vacation as a couple or family, in the company of your 4-legged friend, we have dedicated some rooms.
Confirmation of your stay is subject to the availability of these rooms.
An extra charge of € 8 per day is required, for final cleaning and sanitation of the room.
Your little friends, are allowed in the hotel except for the restaurant and pool room.
If you want to lunch and dine in the company of your animal friends, in the hotel you will find a restaurant terrace overlooking the pool, upon request and subject to availability during your stay of available tables.
In the common areas we ask that your pooch is, preferably, muzzled and that in case of the presence of children and other guests you can pay special attention to your little 4-legged friend.
Regarding the possibility of bringing your dog to the beach, in Cattolica there is a national law in force that prohibits the entry of animals, except for some beaches expressly authorized and equipped. Therefore, we ask you to contact us for further information and guidance on this matter.
Confirmation of your stay is subject to the availability of these rooms.
An extra charge of € 8 per day is required, for final cleaning and sanitation of the room.
Your little friends, are allowed in the hotel except for the restaurant and pool room.
If you want to lunch and dine in the company of your animal friends, in the hotel you will find a restaurant terrace overlooking the pool, upon request and subject to availability during your stay of available tables.
In the common areas we ask that your pooch is, preferably, muzzled and that in case of the presence of children and other guests you can pay special attention to your little 4-legged friend.
Regarding the possibility of bringing your dog to the beach, in Cattolica there is a national law in force that prohibits the entry of animals, except for some beaches expressly authorized and equipped. Therefore, we ask you to contact us for further information and guidance on this matter.
The hotel is accessible and usable to ensure maximum independence for those with disabilities or mobility difficulties.
Elevator with maximum door opening of 90 cm. Interior dimensions 115x107 cm.
Two rooms equipped and with dimensions to ensure the necessary space for maneuvering wheelchairs.
Private toilets equipped with grab bars beside the toilet, one of which can be folded down, to hold on to in order to move from chair to seat. All wall-hung toilets with seat 50 cm from the floor. Shower stall with flush-floor pan and inside-outside folding opening. Inside the shower stall is a seat with non-slip seat 50 cm from the floor.
Elevator with maximum door opening of 90 cm. Interior dimensions 115x107 cm.
Two rooms equipped and with dimensions to ensure the necessary space for maneuvering wheelchairs.
Private toilets equipped with grab bars beside the toilet, one of which can be folded down, to hold on to in order to move from chair to seat. All wall-hung toilets with seat 50 cm from the floor. Shower stall with flush-floor pan and inside-outside folding opening. Inside the shower stall is a seat with non-slip seat 50 cm from the floor.
Our hotel is barrier-free in the entrance, lobby, bar room, living room, loggia facing the pool, restaurant.
We are sorry, but due to the presence of some steps, the pool relaxation area and the pool are not directly accessible to wheelchairs. We do, however, have a removable platform that can be used if needed.
Beach agreement "Flora and Carmela 18-19" with access for the disabled and equipped private facilities, "JOB CHAIR" for pleasant bathing in the sea (with a daily supplement of € 5.00, to be paid directly to the lifeguard).
All municipal parking spaces with blue markings are free of charge for vehicles with disability markings.